Clients

What my clients have to say.

I recently completed a series of coaching sessions with Richard, and the personal benefits have been significant. From the start, his approach was incredibly thorough, warm, and supportive, while always providing the exact right level of challenge. He is a remarkably wise and careful listener. By asking thought-provoking questions, he encouraged deep reflection and helped me view situations from entirely different angles. Most importantly, our work together has left me considering leadership and what it personally means to me in a completely new light. I highly recommend his guidance to anyone seeking meaningful professional growth and fresh leadership perspectives.
Independent Education Head

Richard works with our Senior Associates seeking promotion to, or being considered for, partnership. He helps individuals to take stock of their careers to date, enabling them clearly to assess their own suitability to take on the responsibilities of partnership. Only with the full consent of the Senior Associate in question does he then report his conclusions to the Senior Management Team. As a fully trained coach with a legal background and up-to-date law firm experience, Richard's approach is empathetic but his methods are rigorous and results-oriented. He is an invaluable enhancement of our firm's promotion process and we are most happy to recommend him.

Amanda Coleman · Head of HR, BPE Solicitors

Richard has helped me take a fresh look at all aspects of my working life. His thoughtful listening and questioning have enabled me to put apparent problems in true perspective and find different ways of approaching them. His intervention has been invaluable.

Senior Parliamentary Official · House of Commons

Richard was invaluable in helping me prepare for promotion to partner. He helped me reflect on my strengths and weaknesses, and challenged my assumptions about my career path. As a result, I developed a much clearer and more impactful personal and business case for promotion. I would strongly recommend Richard, he is a pleasure to work with and his coaching has been wholly worthwhile.

Partner · Eversheds Sutherland, London

Richard's approach has helped me find my own way through the issues I needed to explore, as well as discovering others during the process. He was particularly effective at getting me to challenge some of my basic assumptions, sometimes with startling results. His coaching has been a wholly worthwhile and personally enriching experience.

Executive Director · Nomura International

Richard was brought into our firm to work with those who were looking for career development and promotion as part of a succession strategy. He helped me understand that as I relinquish the role of Senior Partner and give up a number of management responsibilities I have a mandate to do more of what I am best at for the benefit of the firm as a whole and my own sanity. He also helped me through a plan to downshift over the next few years while still giving value to the business, my colleagues and my clients. If you bring transparency and an open mind, Richard brings wisdom, learning, patience and perspective.

John Workman · BPE Solicitors, Cheltenham

Richard's coaching has provided me with a significant career spring-board and helped me find a better work/life balance by helping me explore and focus on my personal priorities. I particularly valued the opportunity to tap into his extensive corporate experience during our coaching sessions. Richard is an encouraging and accessible coach who it was a pleasure to work with.

Partner · Pinsent Masons, Birmingham

My sessions with Richard have enabled me to organise my thoughts and feelings during a difficult period and make decisions about my future. His careful listening and challenging have been of the greatest possible help to me.

Senior Manager · EY

At the time we met I described some confusion I was having over my future and how to transition into retirement mode. You suggested I call Richard Hilliard. I have just finished my sessions with Richard and wanted to circle back to thank you for introducing me to this wonderful resource. Richard broke down the barriers to my way of thinking and got me to see the future in a much different light. He brought clarity and process to my thinking. Now instead of retirement I can focus my energies on a different sort of transition. One where I can still exercise my entrepreneurial muscles, travel and maybe learn to say No sometimes. Thanks again for the introduction. Richard has proved to be a valuable resource for the future me.

Thomas F. Skelly, Jr. · Deland, Gibson Insurance Associates, Inc., Wellesley Hills, Massachusetts, USA
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